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Ordering Information

I have placed an order but have not received an email. What should I do?

Your order may not have been completed correctly or your e-mail address may be incorrect. Depending on your e-mail settings, e-mails from this site may be sorted into your "junk mail folder. If you do not receive the e-mail, please check your spam folder.

When will my order be shipped?

Orders will be shipped within 5 business days of receipt.
We will contact you by e-mail again after the shipment is completed.

Can I cancel my order?

Cancellation is possible before the product is ready to be shipped.
Please contact us to cancel your order.


What payment methods are available?

We accept credit cards (VISA, Mastercard, AMEX) and Shop Pay, Apple Pay, Google Pay, and PayPal.

Can I change my payment method after ordering?

Payment method cannot be changed after the order is completed.
You can cancel your order before it is ready to be shipped, so please cancel your order and place it again.

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